Policies & Procedures



ABN: 51 780 442 107

DELIVERY: Estimated delivery times are 3-5 working days from confirmation of order.

In the case of a delay in delivery of your order, you will be notified, either by phone or email.


REFUND POLICY: Refunds are accepted for damaged goods only. (Not for change of mind, so please choose carefully).

PRIVACY POLICY: We respect the consumers right to their privacy, when giving personal information. 

The information required when ordering through this website is name, address and card details to make payment. This is collected when entering details for your purchase.

 This information is processed through  a secure and trusted merchant, eWAY and details will also be stored on Jac's Colours & Cuts secured site, for future purchases.

Your information will not be made available or sold to any other persons or company.

Testimonials and photos that appear on this website, are clients who have given their consent for Jac's Colours & Cuts to use to showcase their hairstyles and colours.

Any queries or complaints can be emailed to Jacquie Drage of Jac's Colours & Cuts at;